Advice Team Manager

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"Our vision is that every Student will be Proud to be a Part of Staffs"

Here at Staffordshire University Students' Union, everything we do contributes to our strategic vision. An essential service to our members includes the provision of high quality, impartial and confidential advice on financial, housing and academic matters. 

We're looking for an Advice Team Manager to join our team of experienced Student Advisers, leading the development of our advice provision on and off campus. With overall responsibility for a team of three advisers, supported by volunteers and Live Lab placement students, the Advice Team Manager will support the Students' Union to achieve our Vision by:

  • Working to ensure that Students have access to advice when and where they need it most, supporting students to enjoy their time as a student with Staffordshire University and preparing them for the future.
  • Taking regular feedback on the advice we give, developing our practices to ensure that our services are what our students need and want
  • Developing opportunities to offer high quality volunteering and placement opportunities that both support our students to develop, whilst supporting us in the delivery of excellent quality services
  • Ensuring that our practices measure our impacts and outcomes, supporting the development of our services.

Details of this Role

Hours: 1931 (including 244 Holiday Hours and Bank Holidays) per year, worked on a Annualised Hour Contract

Working Hours: Flexible

Location: Primarily based at our Stoke Campus but with occasional work from campuses elsewhere in the UK  

Salary: Grade 6 (Starting at £26,712 Pro-Rata per Annum)

Interviews: 5th December 2019


Useful Documents

Below are the links to some useful documents, relevant to this position. 

Job Description and Person Specification


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